Last updated: March 2026
Welcome to the di Lusso Estate website (“Website”). By accessing or using this Website, you agree to comply with and be bound by the following Terms of Service. If you do not agree to these terms, please do not use this Website.
These terms apply to all visitors, users and customers of the Website operated by di Lusso Estate (“di Lusso”, “we”, “our”, or “us”).
1. Use of the Website
This Website is provided for general information, bookings, and the purchase of di Lusso Estate products. By using this Website you agree that you will:
- Use the Website only for lawful purposes
- Not misuse or attempt to disrupt the Website or its services
- Not attempt to gain unauthorised access to any part of the Website or its systems
We reserve the right to restrict or terminate access to the Website if these terms are violated.
2. Legal Drinking Age
di Lusso Estate sells alcoholic products. By purchasing wine through this Website you confirm that:
- You are 18 years of age or older, and
- The recipient of the wine is also 18 years of age or older
We reserve the right to refuse or cancel any order where age verification requirements are not satisfied.
3. Product Information
We make every effort to ensure product descriptions, pricing and availability are accurate. However:
- Prices and availability may change without notice
- Vintage availability may vary
- Images are for illustrative purposes only
di Lusso Estate reserves the right to correct errors or cancel orders if incorrect pricing or product information has been displayed.
4. Online Orders
All orders placed through the Website are subject to acceptance by di Lusso Estate.
Once an order is placed, you will receive a confirmation email. This confirmation does not guarantee acceptance of the order. We reserve the right to:
- Refuse or cancel orders at our discretion
- Limit quantities purchased
- Cancel orders due to stock availability or pricing errors
If an order is cancelled after payment has been processed, a full refund will be issued.
5. Shipping and Delivery
Shipping times may vary depending on location and courier services. While we aim to dispatch orders promptly, di Lusso Estate is not responsible for delays caused by third-party delivery providers.
Customers are responsible for providing accurate delivery details. Additional delivery fees may apply if redelivery is required.
Alcohol deliveries may require proof of age upon receipt.
6. Returns and Refunds
If a product arrives damaged or faulty, please contact us within 7 days of delivery with details and photographic evidence where possible.
In accordance with Australian Consumer Law, customers are entitled to a replacement or refund if products are:
- Faulty
- Damaged
- Not as described
We do not provide refunds for change of mind.
7. Bookings and Reservations
Reservations for dining, tastings or events made through the Website may be subject to specific booking conditions, including:
- Reservation time limits
- Group size policies
- Cancellation requirements
For large bookings or special events, deposits or cancellation fees may apply. Details will be provided at the time of booking.
8. Responsible Service of Alcohol
di Lusso Estate complies with all Responsible Service of Alcohol (RSA) regulations. Staff reserve the right to refuse service to any person who is intoxicated or behaving inappropriately.
9. Intellectual Property
All content on this Website, including text, images, branding, logos and design, is the property of di Lusso Estate unless otherwise stated.
You may not reproduce, distribute, modify or use any content from this Website without prior written permission.
10. Third-Party Links
This Website may contain links to third-party websites. These links are provided for convenience only. di Lusso Estate does not control or endorse these websites and is not responsible for their content or policies.
11. Limitation of Liability
To the maximum extent permitted by law, di Lusso Estate will not be liable for any loss or damage arising from:
- Use or inability to use this Website
- Errors or omissions in Website content
- Delays or interruptions in service
Nothing in these Terms excludes rights available under Australian Consumer Law.
12. Privacy
Your use of this Website is also governed by our Privacy Policy, which outlines how we collect, store and use personal information.
13. Changes to Terms
di Lusso Estate may update these Terms of Service from time to time. Updated terms will be posted on this page with the revised date.
By continuing to use the Website after changes are posted, you accept the updated terms.
14. Contact Us
If you have any questions about these Terms of Service, please contact us:
di Lusso Estate
162 Eurunderee Ln, Mudgee
hello@dilusso.com.au
0480 628 497
